How to Cancel Your Subscription

Overview

If you need to cancel your Your Tax Base subscription, we've made the process simple and straightforward. This guide explains how to cancel, what happens after cancellation, and important steps to take.

How to Cancel Your Subscription

You can cancel your subscription at any time through your dashboard:

Cancellation Steps

1. Log in to your dashboard
2. Go to "Subscription" in the sidebar
3. Click "Cancel Subscription"
4. Select your reason for canceling (optional but helps us improve)
5. Confirm the cancellation

What Happens After Cancellation

• Service Continues: Your service remains active until the end of your current billing period
• No Future Charges: You will not be charged again after cancellation
• Mail Handling: We continue to receive and forward your mail until your service end date
• Address Validity: Your Florida address remains valid until your service ends
• Document Access: You can download your documents from the dashboard until service ends

What to Do After Cancelling

If you cancel your subscription, there are important steps to consider for your Florida residency:

Mail Forwarding

Before your service ends:

• Update your address with any organizations still sending mail to your Florida address
• File a USPS change of address form if needed
• Notify your bank, credit card companies, and other important institutions

Residency Considerations

If you're leaving Florida residency entirely:

• Update your driver's license to your new state
• Update your voter registration
• Update your vehicle registration
• Consult with a tax professional about implications for the current tax year

Consider Downgrading Instead

Not sure if you want to cancel permanently? Consider downgrading to a lower-tier plan:

• Cancel: If you no longer need Florida residency or are moving permanently to another state
• Downgrade: If you still need Florida residency but want fewer services or lower costs

Resubscribing After Cancellation

Changed your mind? Here's what to know about resubscribing:

• Within 30 Days: Contact support to potentially restore your account without setup
• Within 90 Days: Your account history is preserved; simply sign up again
• After 90 Days: You'll go through the standard signup process as a new member
• Same Address: Subject to availability, you may be able to get your previous Florida address back

Special Circumstances

We understand that life happens. Contact our support team if you have special circumstances such as:

• Medical emergencies
• Military deployment
• Financial hardship
• Deceased account holders

Need Help?

If you have questions about cancelling or need assistance, please contact our support team. We're here to help.